Bug Fixed pop-up message layout when the chat position is set to left.
Bug Fixed bug on registration if a user is already registered.
Bug Fixed Rich Message custom success message, it works again.
Optimization Larger admin conversation area on smaller screens.
Optimization Improved performance and improved compatibility for the CSV exporting process of the users.
Optimization Improved admin UI.
Optimization Improved media lightbox UI.
New feature New keyboard shortcuts: the admin area now supports navigating between conversations by pressing CTRL + UP/DOWN ARROW, navigating between users by pressing CTRL + RIGHT/LEFT ARROW, deleting or archiving a conversation by pressing CANCEL, and close a lightbox by pressing ESC.
New feature Option to disable the pop-up message only on mobile devices.
New feature Media lightbox available also in the admin area.
New feature Option to hide and disable the chat if no agents are online.
New feature Option to hide and disable the chat if all agents are offline.
New Feature Option to enable the registration only if all agents are offline.
New feature New API function sb-is-agent-typing for the JS and WEB API, new API function sb_is_agent_typing() for the PHP API.
New feature Collision detection. Prevent multiple agents from working on the same conversation by showing a label if another agent is writing an answer.
New feature Departments are now fully compatible with the queue.
New Feature Added system requirements check in Settings > Miscellaneous.